Helping You During Coronavirus Pandemic – September 2021
Our drop-in service is still suspended until further notice
Whilst we are returning to a more normal situation, we still must however maintain an appointment only position until further notice. It is always LCA’s aim to be a face to face service, so this will enable us to do that. We are currently reviewing the restart of our popular Drop In Service and an announcement will follow shortly. Our new venture with the Toxteth Community Town Hall location is now open each Wednesday for your convenience if living in this area of Liverpool.
We appreciate that all problems are important but many can still be processed and solved by telephone, plus email exchange, thus reducing the need to attend the LCA office.
When attendance is required there will be strict health precautions in place to protect both yourself and staff, including temperature checking, wearing of face masks and hand sanitizing.
Please use our ‘click here to request advice‘ function, as on many days the telephone may not be answered. However, please contact us before it is too late, when you have issues related to Debt/Money Advice and Housing.
Please contact us via telephone on a Tuesday & Wednesday 11am-3pm and Thursday 11am-1pm on 0151 662 0059.
Our Money Advice Team can be contacted on freephone 0800 047 8954.
The LCA office at the Liverpool Family Court remains open on a Monday, Tuesday and Thursday, as listings are posted, so please attend. Please contact us if you have any issue relating to Repossession, Eviction or any Housing Problem on freephone 0800 047 8963 (Monday, Tuesday and Thursday 9.30am – 3.30pm) or email [email protected]
Please go to our ‘get advice’ page for useful fact sheets relating to the current situation. These include: Financial support, Universal Credit, PIP and employment advice.
We are here to help
Our sole purpose is to meet the needs of people and through personal advice point the way to resolving issues, settling arguments, dealing with debts, sorting out relationships, in fact anything for which people need help and support.
LCA achieves this by listening, helping to identify issues needing immediate attention and signposting for those which need time and on-going support. LCA is not always the right Agency to resolve all problems, but we will put people in touch with those who can.
Throughout our work we are seeking to provide the help people need, so whatever the problem, we can confidently say that whatever the need LCA are the Centre for Advice for the Citizens of Liverpool.
Make a Donation
This is one of the simplest ways to help out our cause. We believe the best way for our initiatives to be successful is for the community to actively get involved. This is an easy and efficient way of contributing to the great work we do at Liverpool Community Advice. Get in touch with any questions about how you can Make a Donation today. Thank you for your valued support.
How We Operate
Professional and personal excellent Advice 4 Citizens of Liverpool
A very sincere welcome to the professional services of Liverpool Community Advice (LCA) where we will endeavour to give you the support and advice to solve the problems you may have and help you in order to enhance your wellbeing.
We can trace our roots back to 1939 when the CAB opened its doors in Liverpool. In 2016 we chose to leave the CAB network and transition to LCA in order to retain the independence and personal face to face service so vital in today’s world where national Help Organisations are too centrally based and distant from Liverpool. We continue to use the wealth of experience from those previous years. LCA are full members of Advice UK and have developed into the pre-eminent local Help Organisation in Liverpool. We have achieved this with some specific part funding and support from Local and Central Government, executing contracts for organisations, public and private donations, bequests and grant awards from benevolent organisations. However we continue to require funds to operate the free service we offer the Citizens of Liverpool and welcome all donations. Thank You.
- LCA IS INDEPENDENT and LOCAL
- LCA IS IMPARTIAL NOT INFLUENCED BY GOVERNMENT FUNDING
- LCA IS CONFIDENTIAL AND PROFESSIONAL
- LCA IS FREE AT THE POINT OF CONTACT
- LCA IS WILLING TO WORK WITH FELLOW AGENCIES TO HELP YOU
- LCA IS PEOPLE ORIENTED NOT CALL CENTRE REMOTE
- LCA IS VERY FRIENDLY
- LCA IS AVAILABLE WHEN YOU NEED US
- LCA IS FOCUSSED ON GIVING PERSONAL ADVICE 4 CITIZENS
- LCA IS THE LIVERPOOL CITY CENTRE ADVICE 4 CITIZENS
Volunteer your time
The role of Volunteers is vital to the continuity of LCA and its future development. Volunteering can be very rewarding but at the same time hard work. However the rewards of seeing people you have helped getting their lives back on track makes it all so worthwhile.
LCA will always require people with specific and general experience and knowledge. The secret is putting these pieces together to form a complete Help Picture. Do not hesitate to get in touch so we can discuss your talents and their application to our service.
This can be just one day per month or a multiple of days per month. Future employers like to see that people are or have volunteered as it shows endeavour and community spirit.