Helping You During Coronavirus Pandemic

LCA Drop In Service is suspended until further notice, but following Government directives on Social Distancing, we have moved to a first stage by introducing an Appointment Only meeting with clients following a telephone triage, where we can evaluate the need for a safe meeting in person.

We appreciate that all problems are important but many can still be processed and solved by telephone, plus email exchange, thus reducing the need to attend the LCA office.

When attendance is required there will be strict health precautions in place to protect both yourself and staff, including temperature checking and hand sanitizing.

A phased reopening with a limited number of LCA staff has now commenced, so please contact us with any issues, such as Money and Debt, before it is too late to help. We expect the demand to be very high so immediate attention is recommended.

Please contact us via telephone on a Tuesday & Wednesday 11am-3pm and Thursday 11am-1pm on 0151 662 0059.

You can also email on enquiries@liverpoolcommunityadvice.org.uk

Our Money Advice Team can be contacted on freephone 0800 047 8954.

The LCA Offices at the Liverpool Family Court and Birkenhead County Court will reopen at the end of October.  Please contact us if you have any issue relating to Repossession, Eviction or any Housing Problem on freephone 0800 047 8963 or email housing@liverpoolcommunityadvice.org.uk

 

Please go to our ‘get advice’ page for useful fact sheets relating to the current situation.  These include:  Financial support, Universal Credit, PIP and employment advice.

We are here to help

Liverpool Community Advice – here to give impartial, free advice on a range of issues.

Debt

How to manage your finances, get out of debt and stay out of debt

Housing

How to get a roof over your head and a place to call home. What to do if you are evicted. How to deal with delapidation

Mental Health

How to regain a joy in living

Skills

Where to go for courses to upskill in preparation for employment

Immigration

What you need to do in order to gain residence in the UK

Energy

How to keep your gas, electricity and water costs down

Charitable Grants

How to get basic household appliances

Mission Statement

Our sole purpose is to meet the needs of people and through personal advice point the way to resolving issues, settling arguments, dealing with debts, sorting out relationships, in fact anything for which people need help and support.

LCA achieves this by listening, helping to identify issues needing immediate attention and signposting for those which need time and on-going support. LCA is not always the right Agency to resolve all problems, but we will put people in touch with those who can.

Throughout our work we are seeking to provide the help people need, so whatever the problem, we can confidently say that whatever the need LCA are the Centre for Advice for the Citizens of Liverpool.

Make a Donation

This is one of the simplest ways to help out our cause. We believe the best way for our initiatives to be successful is for the community to actively get involved. This is an easy and efficient way of contributing to the great work we do at Liverpool Community Advice. Get in touch with any questions about how you can Make a Donation today. Thank you for your valued support.

How We Operate

Professional and personal excellent Advice 4 Citizens of Liverpool

A very sincere welcome to the professional services of Liverpool Community Advice (LCA) where we will endeavour to give you the support and advice to solve the problems you may have and help you in order to enhance your wellbeing.

We can trace our roots back to 1939 when the CAB opened its doors in Liverpool. In 2016 we chose to leave the CAB network and transition to LCA in order to retain the independence and personal face to face service so vital in today’s world where national Help Organisations are too centrally based and distant from Liverpool. We continue to use the wealth of experience from those previous years. LCA are full members of Advice UK and have developed into the pre-eminent local Help Organisation in Liverpool. We have achieved this with some specific part funding and support from Local and Central Government, executing contracts for organisations, public and private donations, bequests and grant awards from benevolent organisations. However we continue to require funds to operate the free service we offer the Citizens of Liverpool and welcome all donations. Thank You.

  •  LCA IS INDEPENDENT and LOCAL
  •  LCA IS IMPARTIAL NOT INFLUENCED BY GOVERNMENT FUNDING
  •  LCA IS CONFIDENTIAL AND PROFESSIONAL
  •  LCA IS FREE AT THE POINT OF CONTACT
  •  LCA IS WILLING TO WORK WITH FELLOW AGENCIES TO HELP YOU
  •  LCA IS PEOPLE ORIENTED NOT CALL CENTRE REMOTE
  •  LCA IS VERY FRIENDLY
  •  LCA IS AVAILABLE WHEN YOU NEED US
  •  LCA IS FOCUSSED ON GIVING PERSONAL ADVICE 4 CITIZENS
  •  LCA IS THE LIVERPOOL CITY CENTRE ADVICE 4 CITIZENS

Volunteer your time

The role of Volunteers is vital to the continuity of LCA and its future development. Volunteering can be very rewarding but at the same time hard work. However the rewards of seeing people you have helped getting their lives back on track makes it all so worthwhile.

LCA will always require people with specific and general experience and knowledge. The secret is putting these pieces together to form a complete Help Picture. Do not hesitate to get in touch so we can discuss your talents and their application to our service.

This can be just one day per month or a multiple of days per month. Future employers like to see that people are or have volunteered as it shows endeavour and community spirit.

Click for more information

Information Library

Our library contains articles and links to documents that provide the legal and other sources upon which our advice is based

Click here to access library